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Sales & Marketing Officer

DETAILED DUTIES/RESPONSIBILITIES:

  1. To promote, create sales from existing as well as new customer/dealers.
  2. To respond and follow up with customer/dealers enquiries via all kind of platforms.
  3. Organize and follow-up with customer/dealers to ensure prompt and on-time payment.
  4. Liaise closely with Finance & Admin (Accounts) Department on payment issues.
  5. Liaise closely with Store Department on delivery issues.
  6. Liaise closely with Service Department on installation/service issues.
  7. To work closely with customer/dealers and support our Advertising and Promotion needs.
  8. To actively seek and understand customer/dealer’s needs and to feedback those needs to your superior.
  9. To actively monitor market needs requirements and expectations, in order to assist R&D to design suitable products. Conduct public/online surveys to gather marketing data.
  10. To manage online marketplace sales centers and social media.
  11. To schedule and update installation/service appointment venue and date.
  12. To assist in maintaining company website, and also assist in creating product fliers, catalogues, social media feeds and marketing materials.
  13. To update Aftermarket Sales Report.
  14. Any other jobs assigned from time to time.

ACADEMIC / EXPERIENCE REQUIREMENTS                                                                

  • A recognized Diploma in Business Management, Marketing or equivalent.
  • Working experience in marketing/sales products and business development role is an added advantage.
  • Experience in managing online marketplace and social media.

COMPETENCIES / SKILLS REQUIREMENTS

  • Effective Communication & Negotiation Skill
  • Price & Cost Analysis [including competitor activities]
  • Customer Service & Complaints Management
  • Self motivated and able to work independently
  • Organize Sales campaigns and Promotions
  • Public Speaking & Presentation Skill
  • Result Oriented
  • Creativity
  • Proficiency in English & Bahasa Malaysia & Chinese (Mandarin)
  • Computer literature – Microsoft Word, Excel, Power Point
  • Posess valid driving license

Job Type: Full-time

Working Hours: 8:00am to 5:45pm (Mon – Fri)

Benefits: Basic & Allowance, On Job Training, Annual Leave, Medical & Insurance Coverage, Uniform Provided, EFP, Socso, EIS

*Kindly email resume to tcat-hr@tanchonggroup.com for application.